Frequently Asked Questions
Find quick answers below. If you still need help, contact us any time.
1) What materials do I need to start?
LinkBeginner courses list Miyuki or Toho seed beads in sizes 8/0–11/0, beading thread (e.g., nylon), beading needles, scissors, and optional wax. Specific courses provide a full checklist and affordable substitutes.
2) Are courses self-paced?
LinkYes. Learn at your pace with structured sequences and checkpoints designed to help you retain skills without time pressure.
3) Do I need a bead loom?
LinkOnly for loom-focused courses. Many courses are off-loom techniques like peyote, brick, RAW, and herringbone.
4) How do Fallows (favorites) work?
LinkClick “Fallows” in the catalog to save a course to your shortlist. Fallows are stored in your browser’s localStorage and can be cleared anytime.
5) Can I access courses offline?
LinkThe catalog can display cached data if you lose connection, shown by an offline banner. Course video playback requires an internet connection.
6) Do you offer refunds?
LinkIf a course does not match its description, contact us within 14 days. We review each case promptly and provide options where eligible.
7) Are certificates available?
LinkYes. Selected pathways include completion certificates acknowledging the skills practiced in the course sequence.
8) How do I choose the right level?
LinkCheck the course description for prerequisites. If you’re new to a technique, start with Beginner and move forward when the stitch feels predictable.